Power Grid Failure Telford

Incident Report for Exascale

Resolved

Power has been restored to neighbouring estates and we've maintained grid power to our POP site. Closing incident.

Posted Jan 11, 2021 - 12:54 UTC

Update

Neighbouring housing estates are still seeing power failure, we will continue to monitor.

Posted Jan 11, 2021 - 10:13 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 11, 2021 - 10:03 UTC

Update

The grid has been restored and we're now behind the rectifier and off battery.

Posted Jan 11, 2021 - 10:02 UTC

Investigating

We're currently experiencing a power grid failure at our Telford POP site, the site is still online however via battery backup.

Posted Jan 11, 2021 - 09:53 UTC

This incident affected: Exascale - Core and Edge Networks (Telford (TEL00)).