Identified - AMS-IX have advised Exascale of an issue effecting the PE router of which Exascale is directly connected. AMS-IX advise traffic has been switched using photonics to a shadow PE router while investigations are on-going.
Mar 18, 2025 - 22:36 GMT
Mar 18, 2025 - 22:36 GMT
About This Site
This is Exascale's (AS61049) status page, where you can find updates on how our UK network is doing. If there are interruptions to service, we will post a note here.
As always, if you are experiencing any issues with your Exascale service, don't hesitate to get in touch with us at support@exascale.co.uk and we'll get back to you as soon as we can.
Exascale - Core and Edge Networks
Degraded Performance
London (LHR00)
Operational
Wolverhampton (WLV00)
Operational
Manchester (MCR00)
Operational
Telford (TEL00)
Operational
Amsterdam (AMS0)
Degraded Performance
London (LHR01)
Operational
London (LHR02)
Operational
Exascale - Full Fibre Networks
Operational
Telford
Operational
West Bromwich
Operational
Exascale - VoIP
Operational
VoIP SBC
Operational
Exascale - Wholesale Services
Operational
Sky Business Wholesale
Operational
Vodafone WDSL
Operational
Vodafone Ethernet
Operational
NeoNetworks Ethernet
Operational
Exascale - Business Systems
Operational
Telephone
Operational
Email
Operational
Helpdesk Ticketing System
Operational
Forward and Reverse DNS Zones
Operational
Website DDOS Protection
Operational
Transactional Email Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Zayo Planned Matinance WLV0 LHR0 Mar 28, 2025 22:00 - Mar 29, 2025 10:00 GMT
These works are part of an overall network hardening schedule, to reduce the chance of future faults when entering the SEP and thus reduce the likelihood of unexpected customer outages. This particular work is to remake a badly degraded splicing-case that is leaving circuits vulnerable.
Traffic will traverse alternative paths during this window, albeit at higher latency.
Posted on Mar 14, 2025 - 16:43 GMT
Traffic will traverse alternative paths during this window, albeit at higher latency.
Posted on Mar 14, 2025 - 16:43 GMT
Colt Maintenance Notification AMS0 LHR0 Mar 31, 2025 16:46-22:46 BST
Update -
We will be undergoing scheduled maintenance during this time.
Mar 14, 2025 - 16:48 GMT
Mar 14, 2025 - 16:48 GMT
Scheduled -
Colt shall be performing a maintenance on their network for optimization purposes and better network management of our network in Brussels. During this work, we need to modify the existing configuration within the network for optimization purposes. The maintenance should be completed during the first 5 hours, but a 6 hour window has been quoted to cover all eventualities. Back-out plan: 60 minutes are reserved to revert back any changes made, should our engineers experience any unforeseen issues.
Mar 14, 2025 - 16:48 GMT
Mar 14, 2025 - 16:48 GMT
Zayo Planned Matinance WLV0 LHR0 Apr 18, 2025 22:00 - Apr 19, 2025 10:00 BST
Update -
We will be undergoing scheduled maintenance during this time.
Mar 14, 2025 - 16:45 GMT
Mar 14, 2025 - 16:45 GMT
Scheduled -
These works are part of an overall network hardening schedule, to reduce the chance of future faults when entering the SEP and thus reduce the likelihood of unexpected customer outages. This particular work is to remake a badly degraded splicing-case that is leaving circuits vulnerable.
Traffic will traverse alternative paths during this window, albeit at higher latency.
Mar 14, 2025 - 16:44 GMT
Traffic will traverse alternative paths during this window, albeit at higher latency.
Mar 14, 2025 - 16:44 GMT